# Troubleshooting Guide Common issues and solutions for Voicebox. ## Installation Issues ### macOS: "Voicebox cannot be opened because it is from an unidentified developer" **Solution:** 1. Right-click the `.dmg` file 2. Select "Open" 3. Click "Open" in the security dialog 4. Alternatively, go to System Settings → Privacy & Security → Allow Voicebox ### Windows: "Windows protected your PC" **Solution:** 1. Click "More info" 2. Click "Run anyway" 3. Windows Defender may flag new software; this is normal for unsigned apps ### Linux: AppImage won't run **Solution:** ```bash chmod +x voicebox-*.AppImage ./voicebox-*.AppImage ``` ## Runtime Issues ### Server won't start **Symptoms:** App opens but shows "Server not connected" **Solutions:** 1. **Check Python installation** ```bash python --version # Should be 3.11+ ``` 2. **Check server binary exists** - Look in `tauri/src-tauri/binaries/` for your platform - Binary should match your system architecture 3. **Check permissions** ```bash # macOS/Linux chmod +x tauri/src-tauri/binaries/voicebox-server-* ``` 4. **Check logs** - macOS: Open Console.app and search for "voicebox" - Linux: Check `~/.local/share/voicebox/` for logs - Windows: Check Event Viewer ### "Model download failed" **Symptoms:** First generation fails with download error **Solutions:** 1. **Check internet connection** - Models download from HuggingFace Hub (~2-4GB) - First download may take several minutes 2. **Check disk space** - Models are cached in `~/.cache/huggingface/` - Ensure at least 5GB free space 3. **Manual download** (if automatic fails) ```bash pip install huggingface_hub huggingface-cli download Qwen/Qwen3-TTS-12Hz-1.7B-Base ``` ### "Out of memory" errors **Symptoms:** Generation fails with CUDA/VRAM errors **Solutions:** 1. **Use smaller model** - Switch to 0.6B model instead of 1.7B - Settings → Model Management → Load 0.6B 2. **Close other applications** - Free up GPU memory - Close browser tabs, other ML apps 3. **Use CPU mode** - Slower but works without GPU - Backend automatically falls back to CPU ### Audio playback issues **Symptoms:** Generated audio won't play **Solutions:** 1. **Check audio format** - Audio is saved as WAV files - Ensure your system supports WAV playback 2. **Try downloading audio** - Right-click → Download - Play in external player 3. **Check browser permissions** (web version) - Allow audio autoplay in browser settings ### Slow generation **Symptoms:** Generation takes >30 seconds **Solutions:** 1. **Use GPU** (if available) - Check Settings → Server Status - Should show "GPU available: true" 2. **Enable caching** - Voice prompts are cached automatically - Second generation with same voice should be faster 3. **Use smaller model** - 0.6B model is faster than 1.7B - Quality difference is minimal for most voices 4. **Check system resources** - Close other CPU/GPU intensive apps - Ensure adequate RAM (8GB+ recommended) ## API Issues ### "Connection refused" when using API **Solutions:** 1. **Check server is running** ```bash curl http://localhost:8000/health ``` 2. **Check remote mode** - If connecting remotely, ensure server is started with `--host 0.0.0.0` - Check firewall settings 3. **Check port availability** - Default port is 8000 - Ensure no other service is using it ### CORS errors in browser **Solutions:** 1. **Use desktop app** (recommended) - Desktop app doesn't have CORS restrictions 2. **Configure CORS** (for web deployment) - Update `backend/main.py` CORS settings - Add your domain to allowed origins ## Update Issues ### "Update check failed" **Solutions:** 1. **Check internet connection** - Updates are fetched from GitHub releases 2. **Check GitHub access** - Ensure `github.com` is accessible - Check firewall/proxy settings 3. **Manual update** - Download latest release from GitHub - Install manually ### "Invalid signature" error **Solutions:** 1. **Re-download installer** - Signature may be corrupted - Download fresh copy from GitHub 2. **Check release integrity** - Verify `.sig` file matches installer - Report issue if signature is invalid ## Data Issues ### Profiles disappeared **Solutions:** 1. **Check data directory** - macOS: `~/Library/Application Support/voicebox/` - Windows: `%APPDATA%/voicebox/` - Linux: `~/.local/share/voicebox/` 2. **Check database** - Database: `data/voicebox.db` - Ensure file exists and is readable 3. **Restore from backup** - Profiles can be exported/imported - Check for backup files ### "Database locked" error **Solutions:** 1. **Close other instances** - Ensure only one Voicebox instance is running 2. **Restart app** - Close and reopen Voicebox 3. **Check file permissions** - Ensure database file is writable - Check directory permissions ## Development Issues ### Build fails **Solutions:** 1. **Check Rust installation** ```bash rustc --version rustup update ``` 2. **Check Tauri dependencies** ```bash cd tauri bun install ``` 3. **Clean build** ```bash cd tauri/src-tauri cargo clean cd ../.. bun run build ``` ### API client generation fails **Solutions:** 1. **Start backend server** ```bash bun run dev:server ``` 2. **Check OpenAPI endpoint** ```bash curl http://localhost:8000/openapi.json ``` 3. **Regenerate client** ```bash bun run generate:api ``` ## Still Having Issues? 1. **Check existing issues** - Search GitHub issues for similar problems - Check closed issues for solutions 2. **Create new issue** - Include: - OS and version - Voicebox version - Steps to reproduce - Error messages/logs - Screenshots (if applicable) 3. **Get help** - Check documentation in `docs/` - Review `backend/README.md` for API details - See `CONTRIBUTING.md` for development help --- For more help, open an issue on [GitHub](https://github.com/jamiepine/voicebox/issues).